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- Eskom Holdings SOC Ltd
Eskom generates electricity by transforming inputs from the natural environment – coal, water, wind, nuclear and liquid fuels
- About Eskom - Eskom
Contact Us 086 00 ESKOM 086 00 37566 (Customer Services) 0800 11 27 22 (Report Fraud, Corruption and Illegal activities) [email protected] [email protected]
- Careers - Eskom
A career at Eskom offers immense opportunities and benefits, as well as prospects for career growth and development Our organisation is driven by a purpose to empower our employees and our communities
- Eskom to implement NERSA-approved Financial Year 2026 tariffs: removing . . .
The tariffs for Eskom direct customers will increase by 12 74% effective on 1 April 2025 and tariffs for municipal bulk purchases will increase by 11 32% effective on 1 July 2025 A well-defined tariff structure ensures equitable cost recovery, eliminates unintended cross-subsidies, and facilitates the responsible integration of alternative
- Self-service channels - Distribution - Eskom
Utilising artificial intelligence to enhance and speed up customer service, Eskom customers can now report a power loss, get a reference number within seconds and get progress feedback on an existing fault – any time of day or night
- Alfred Chat bot - Distribution - Eskom
Currently, if you are an Eskom customer you can chat to Alfred by using your account or meter number What will Alfred do? This Chatbot allows you to log a power interruption in real time and provides you feedback on a previously reported fault
- Customer service - Distribution - Eskom
Loadshedding for Eskom customers for Municipalities customers and Load reduction
- Loadshedding suspended for 261 consecutive days, resulting in . . . - Eskom
Friday, 13 December 2024: Eskom has reached a milestone of 261 consecutive days without loadshedding, achieved through the successful implementation of the Generation Recovery Plan since March 2023 This accomplishment has resulted in significant cost savings and enhanced reliability of the coal-fired fleet, ensuring a stable and reliable power
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