- Route: Track Everything In One Place
See everything Route has to grow your business Route offers shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping
- Route Track: Package Tracking For the 21st Century
Generic tracking pages kill post-purchase engagement With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
- Route
Resolutions taken by Route’s team directly are marked as “Route Refunded” or “Route Replacement”, and no reimbursement is needed for these resolution types, as Route has paid this money directly
- Route
Search for answers to common problems and get support from our team
- Route for Shoppers
Search for answers to common problems and get support from our team
- File and manage claims – Route for Shoppers
How Route’s claims process works; Refunds, reorders, and other claims resolution options; How to access refunds in PayPal, Venmo, and more; What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with OneNotary
- Shoppers - Route
Route keeps tabs on your deliveries so you don’t have to Get notified every step of the way
- Where is my order? - Route for Shoppers
You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, personalized product recommendations You can also resolve any issues on Route-protected orders from this page
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