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- Route: Track Everything In One Place
See everything Route has to grow your business Route offers shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping
- Route
Resolutions taken by Route’s team directly are marked as “Route Refunded” or “Route Replacement”, and no reimbursement is needed for these resolution types, as Route has paid this money directly
- Route
Search for answers to common problems and get support from our team
- File and manage claims – Route for Shoppers
How Route’s claims process works; Refunds, reorders, and other claims resolution options; How to access refunds in PayPal, Venmo, and more; What if I already initiated a chargeback with my bank? Why do I need an online notarized incident statement? A guide to the notarization process with OneNotary
- Route for Shoppers
Search for answers to common problems and get support from our team
- How much does Route Package Protection cost? – Route
How much does Route Package Protection cost? Route Package Protection covers lost, damaged, or stolen items and can be purchased by your customers during the checkout process with our opt-in and opt-out coverage options
- Shoppers - Route
Route keeps tabs on your deliveries so you don’t have to Get notified every step of the way
- Orders Tab Overview – Route
In the Merchant Portal, you will be able to view the details for any orders that have been created and have selected Route Package Protection at the time of checkout This dashboard will help you answer any questions your customers may have about their order and will also provide you with the ability to file an issue on behalf of your customer
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