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- Request transportation for a member | Mass. gov
On the right hand menu, click PT-1 Request Management Click Create New PT-1 Follow the instructions and fill out the form Once the member receives approval for transportation, MassHealth assigns a transportation broker for the member A broker is a regional transit authority Only the broker can arrange rides
- Member Services - Montachusett Regional Transit Authority
Learn what to expect from drivers and their vehicles on your PT-1 ride to non-emergency MassHealth medical appointments Call (800) 841-2900 You can also check your PT-1 status online If something went wrong on your trip, we want to know Please contact us by one of the following methods:
- Book Your PT-1 Trip – GATRA
There are now THREE ways to schedule a ride to a MassHealth medical appointment!
- Transportation for MassHealth members | Mass. gov
MassHealth medical providers must fill out a PT-1 form online for members eligible for non-emergency medical transportation Qualified companies can provide rides through the Human Service Transportation brokerage If you're a MassHealth member you can get non-emergency transportation to your medical appointments
- How to complete and submit or view the PT-1 online | Mass. gov
To complete and submit the PT-1 online, you will need an account Search for member using the MassHealth Member ID or the name and date of birth Click Search Verify the member's information in the next screen If you need to select a different MassHealth member, click Clear and Search again
- What to know before you take a PT-1 ride | Mass. gov
Use this button to show and access all levels Learn what to expect on your PT-1 ride to non-emergency MassHealth medical appointments Log In to Drivers should be courteous and respond to your needs Drivers can only take you to the address you are approved to go to
- PT-1 Frequently Asked Questions (FAQ) for Providers - Mass. gov
To avoid any interruption in services, treating providers must submit new PT-1 requests within 30 days of the patient's address change Where can I find the transportation regulations? For more information, see the Transportation Regulations page
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